COVID-19 Update: Thank you for your patience during this unprecedented time. Our team is working hard to address your questions and concerns. Please feel free to use our digital resources by visiting the Coronavirus Resource Center.

CNA Risk Management for Lawyers

Lawyer Professional Liability Risk Management Program

With more than 60 years of experience providing experience lawyers professional liability insurance, CNA offers a broad range of insurance products and solutions through its underwriting, Claim and Risk Control teams.

These specialties work together to develop customized polices, dedicated claim services, and proactive risk control resources, to address the evolving exposures in a law firm.

CNA Risk Management Course Information

  • CNA’s Live Webinar Schedule (PDF)
  • On Demand Risk Management 2.5 hour course information. Course can be taken to lower your premium up to 7.5% and the course counts toward 2 hours of CLE. (PDF)
  • Engagement Letters

  • Why Attorneys Should Use Engagement Letters (PDF)
  • Lawyers Toolkit, A guide to managing the Attorney-Client Relationship. Includes sample Engagement Agreements, Engagement Clauses, Non-Engagement Letter, Conflict of Interest Waivers, Closing Matter/Disengagement Letters (PDF)
  • What’s considered a proper Engagement Letter to have 1/2 your deductible reduced in the event of a claim (PDF)
  • Advice and Insight Into the Practice of Law

  • 10 Tips to Assist in Avoiding a Malpractice Claim 5th (PDF)
  • Risk Exposure Trends: Ten Issues Confronting Law Firms (PDF)
  • A Guide for Attorneys on How to Manage Errors (PDF)
  • Client Intake Procedures: Avoiding Problematic Clients (PDF)
  • The Conflicts Conundrum: Avoiding and Managing Conflicts of Interest 9th attachment
  • The Blurred Boundaries of Office Sharing (PDF)
  • Creating a File Retention and Destruction Policy (PDF)
  • Plan Your Route Before Getting Out: Attorney Withdrawal (PDF)
  • Law Firm Support Staff: Recognizing Their Role in Avoiding Legal Malpractice Claims (PDF)
  • Retiring from Practice: Understanding your Options (PDF)
  • Cyber Liability

  • Cybersecurity and Small Law Firms (PDF)
  • Law Firm Data Breaches: A Legal Snapshot (PDF)
  • Risk Control Hotline

    CNA’s Risk Control Hotline is staffed by CNA attorneys concentrating in legal ethics and law practice management. The hotline provides CNA policyholders with a resource for discussing issues and questions that arise in day-to-day practice. Please call 1-866-CNA-0034 (866-262-0034)

    Reporting a Lawyers Professional Liability Claim with CNA

    Email your claim to LPLNEWCLAIMS@CNA.COM. Please include the following:

    1. Name of law firm
    2. Point-of-contact
    3. Policy number
    4. Email address
    5. Phone number
    6. Name of claimant
    7. Date of loss
    8. One paragraph description